Dusk and Dawn
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DETAILED INFO ABOUT PRINT SIZES BELOW
Title: Dusk and Dawn
Location: Erindi, Namibia, 2017
Do you ever dream to tower above the treetops? Gliding along above the canopy. As the arriving sun washes over the savannah a wave of sound erupts from the bush. The morning symphony of birds and bugs. Lions roar, Elephants Trumpet, and the crisp air carries the sound far and wide. This is the scene every morning from the top of a Koppie (basically a pile of rocks in the otherwise flat landscape) where I took this portrait of two Giraffe. Dusk and Dawn. That’s not really their names, but it’ what I like to call them.
This portrait was not taken with a drone, contrary to popular belief. I often sit upon this Koppie early in the morning the greet the day and there’s always Giraffe somewhere within the 360 views. For this image, I’ve used a telephoto lens to achieve the perspective of being among the treetops with the Giraffe. No drone sounds. Just the power of the bush orchestra as it awakens for the day ahead.
SIZING GUIDE & ADDITIONAL DETAILS BELOW ON THIS PAGE.
Secure Delivery: Because the packages provided by the supplier are so protective, prints are rarely damaged. However, if a package does arrive damaged and the print is also damaged, you can contact me directly by email. You’ll need to photograph the package and the print and send the details to firstname.lastname@example.org along with your order number and tracking info.
Delivery Time: Orders ship out within 24-hours of your purchase, but can take up to 15-days to arrive, so please have patience. I'm using the trusted service of theprintspace located in London, UK. They're incredible, but only offer Flat Rate Worldwide shipping, which is limited in terms of order tracking numbers. From my experience so far with the previous print sale, everyone has received their orders, but due to COVID delays, things seems to take a bit longer than normal. Keep in mind that I'm all alone in trying to manage the print store right now, but I promise, you will get your print!
Estimated Average Shipping Times.
- Europe: 3-5 Days
- USA & Canada: 7-9 Days
- Rest of the World: Up to 10 Days
As a final request, please consider emailing me only after 15-days from the day you purchased. I wish I could respond to every customer with the tracking details, but it's quite overwhelming since I've received hundreds of orders during the most recent sale period. I wish the system was automated, but unfortunately it's all manual at the moment. Thank you for your patience and consideration.
Exchanges & Returns:
Straight refunds are not accepted as these are limited editions prints, but I’m confident you’re going to love the print and cherish it forever. But if it isn’t what you expected, or it’s somehow damaged you can exchange it for free. Once the package is delivered, you’ll have 5-days to notify me via email email@example.com if the print is either damaged or if you’d like to exchange it for another of equal value. Shipping is free if the print is damaged, but if you want to exchange the print, you’ll need to cover the shipping costs, plus the cost of the prints. Unfortunately, I cannot accept back prints that have been delivered as there is too high a risk of them being damaged or lost in the shipping. I do not keep an inventory of prints as all orders are made within 24-hours of purchase and shipped out from the print lab in London or Germany. Therefore, because I do not keep a stock, I cannot accept back prints for this reason.
Secure Payment: Card details are never stored and if using any other payment method like PayPal, I’ll never have access to any of your sensitive payment details. Everything is handled through Shopify and is fully encrypted.
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Are there late fees with Shop Pay?
No, there are no late fees if you miss a scheduled payment.
Which payment methods are accepted if I use the option to pay Instalments on Shop Pay?
The instalments option on Shop Pay is available on debit and credit cards.
Edition Numbers: All prints are limited edition. Once the edition sells out there is never going to be another printed. Ever. At this time I can not accommodate special requests for specific edition numbers. Although it is a common practice when purchasing through galleries and exhibitions to ask for a specific edition number, the ordering system that I currently have in place does not allow for easy modifications after the order is placed online. For artwork that has a history of sales, you may receive a random As such, if you order two prints of the same image, you might not get consecutive edition numbers. For example, you might get Edition 5 of 15 and 1 of 15 for the same image even though you order the prints at the same time and even if the print appears to be almost sold out online.
Any other Questions: Feel free to contact me via email: firstname.lastname@example.org
SUSTAINABILITY - CARBON OFFSET
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From the paper, to the tape being used to package the prints and send them to you worldwide, each material carefully selected to reduce our impact on the environment whilst still ensuring your orders get to you in perfect condition.